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Customer Information

Name:
House No. or Name:
Street/Road:
Town/City:
Post Code:
Contact Number:
Fax:
E-mail:
Please Contact Via: Phone  Fax  E-mail
   
Vehicle Information
Registration Number:
Chassis Number:
Model:
Vehicle Year:
Vehicle Mileage:

Quote Required for

Service Menu: Oil Service
Oil Service and Safety Service
Inspection I
Inspection II
Brake Fluid Change
Coolant Change
Front Brake Pads
Rear Brake Pads
Front and Rear Brake Pads
Air Conditioning Micro Filter Change
Air Conditioning Service
Repair Line 1#:
Repair Line 2#:

Problem Checklist

  Please take a moment to complete the Problem Checklist in the event one or more of your concerns involve repairing any drivability, noise or leak problems. We welcome the opportunity to have the workshop manager test drive your BMW/MINI with you so you may point out any concerns. It is our sincerest desire to repair your concerns right the first time, on time, every time. Your assistance may be vital to our success.
History
Has the problem been previously diagnosed or worked on? Yes No
If yes, by Specialist Cars or some other dealer? Specialist CarsSomeone else
When was the work done?
What was done to try to correct the problem (if done by another workshop?)
Can problem/symptom be duplicated on a test drive? Always Sometimes
How often does it occur?
After what length of time (minutes, hours, number of miles)?
Road Conditions
  Smooth Bumpy Pothole
  Speed bump Stop and Go Motorways
  Uphill Downhill Turning
Weather Conditions
Sunny, Rain, Fog, Snow, Ice, Overcast, Windy?

Vehicle

Road Speed?
Number of passengers including driver?
Load in boot?
Leaks
Have you noticed any leaks? Yes No
If yes?  
Location of leak?
Colour of leaked fluid?
Amount (how much was added)?
Noises
Have you noticed any noises? Yes No
If yes?
Squeak Rattle Knock Buzz Roar
Hum Static Crack Hiss Whirr
Growl Click Tap Pop Whistle
Left Right Center Front Rear
Underneath Overhead Interior Exterior

Dealer 

Luton Stevenage